Where we deliver
We currently arrange delivery within the United Kingdom. Some chilled, fresh, event or bulk orders may be limited by location and delivery availability. Please contact us before ordering if you are unsure whether we can deliver to your postcode.
Delivery charges
The applicable delivery charge is shown on the Stripe checkout page or confirmed with you before payment. Delivery charges can vary according to order size, weight, destination and whether temperature-controlled handling is required.
Processing and delivery times
Orders are prepared in carefully controlled small batches. Available stock is normally dispatched after payment has cleared, while fresh, personalised, catering and larger orders require an agreed preparation date. We will confirm the expected dispatch or collection arrangements with you.
Chilled and perishable products
Zobo Gold and other chilled or freshly prepared products must be refrigerated promptly on arrival and handled according to the storage instructions on the product. Please arrange for someone to receive the delivery where this is necessary.
Delays and delivery problems
Courier timings can occasionally be affected by circumstances outside our control. If your parcel is delayed, missing, damaged or appears unsafe on arrival, do not consume affected food and contact us promptly at hello@naijanaturalsshop.co.uk.
Incorrect address
Please check your delivery information carefully before paying. Additional delivery costs may apply where an order must be redirected or resent because the address supplied was incomplete or incorrect.